The status of your order is available from your account area.
In order to avoid overloading the customer service, no request whose subject is to know the status of an order that is NOT overdue will be processed. This information can be found in your account area.
In most cases where the set is not found, either :
It may be located in the lists under a different name (abbreviation for example).
We do not certify cards of this set.
However, if the set cannot be found after a careful search, but the card seems important to you (e.g. high value), please send an email to firstname.lastname@example.org starting your subject with "Add set to the form" and include the details of your request. We will only process necessary requests.
For the most recently released sets, leave comments on our social networks to let us know about extensions that may have been forgotten. The request will be processed more quickly this way.
DB Carddass - Modern & Vintage (see series on the submission center)
DB Heroes & DBS Heroes
Harry Potter TCG
One Piece Card Game
Flesh & Blood
Force of Will TCG
We are already working on adding future TCGs, but no announcements or information can be given in advance. The announcements will be made on our social networks. We do not respond to requests for new TCGs.
We do not certify Sports cards for the moment. On the long term, we plan to open a dedicated department, an announcement will be made in due time, on our social networks.